Corporate Headquarters Information

Telx
1 State Street 21st Floor
New York, NY 10004
Main Line: (877) 321-TELX
Fax: (212) 480-8384

Telx Technical Support

Emergency inquiries or issues please call 1.888.TELXTECH (1.888.835.9832) or e-mail: telxtechsupport@telx.com.

In your email please provide the Telx facility location you experiencing technical issues, as well as referencing the case number.

Customer Service Support

Need assistance with any of the below topics? If so please email Customer Service.

  • Requesting Access to a Telx Facility
  • Certificate of Insurance Inquiries
  • Requesting a Log-in to the Telx Customer Order Portal
  • Would like to Update your Company's Information

In your email please provide us with as much information as possible.

Legal Support

Download a copy of Telx's Uniform Sales and Use Certificate

Billing

Need assistance with any of the below topics, or other billing related inquiries? If so please click here

  • Invoice Inquiries
  • Departmental Changes (billing address change, contact person change, bank information, etc)

In your email please provide us with as much information as possible, invoice number, contact information, etc.

View our new service disconnection/cancellation policy.

Marketing

To learn more about joint press releases, co-hosted events, being highlighted in our newsletter, our Customer Business Exchange, becoming a partner or any other opportunities please email marketing.

Contact Our Sales Team