NANOG
SAVE THE DATES JUNE 1st – 5th
We are pleased to inform you that telx has been chosen to host NANOG43 – to be held in New York City June 1-4, 2008. This is exciting for telx, this is an honor indeed and one that we will surpass all expectations.
If you don’t know, NANOG, the North American Network Operators Group was formed in 1994. NANOG meetings are held bi-annually and provide a forum for the exchange of technical information, and promote discussion of implementation issues that require community cooperation (think of the development of HTML, the Internet programming language).
This event is THE most important conference for the IP technology industry and is attended by over 450 IP engineers and IP experts from around the US and Canada.
You will see a lot more about telx and NANOG in the coming months, if you would like more information please do not hesitate to contact Jennifer Sauer at jsauer@telx.com or visit www.nanog.org.
SAVE THE DATE: cbx 2008 to be held June 5! On the heels of NANOG43 we will be hosting cbx 2008 in Brooklyn at the Marriott Hotel. After outgrowing Cipriani’s we needed a new space with accommodations for our traveling customers. By hosting cbx on the heels of NANOG43, our event will no doubt be larger, better and more productive than the last one! Reserve your hotel now contact Jennifer Sauer at jsauer@telx.com to put your name on the list.
Meet Me in...Miami
Kelly Joyce is now at telx’s Miami Facility!!
telx’s carrier-neutral Miami meet-me room facility at the gateway to the Americas is strategically located in Miami’s state-of-the-art carrier hotel at 36 NE 2nd Street. Recently renovated, this 1926 purpose-built telecom facility and former BellSouth central office located outside the 100-year flood plain incorporates a 150 mph wind rated roof, mission-critical systems, biometric access control, and surveillance. Offering roof rights and network diversity, it is the interconnect point for international voice, video, and data to and from cities throughout the United States. Our Miami facility offers to customers cabinets, racks and cages with the option of AC or DC power, generator and UPS back-up systems.
Contact Kelly for more information at:
36 NE 2nd Street
Miami, FL 33132
+1 305 742 3690
kjoyce@telx.com
telx Technical Support
24x7x365 technical support is available to telx customers in Atlanta, Chicago and New York and will soon be available nationwide. telx technical support services covered include:
• Equipment Rack & Stack
• Circuit Test & Turn-Up
• Circuit Troubleshooting
• Equipment Provisioning
• Systems Reboot
If you are a telx customer and need to open a trouble ticket please follow the directions below;
Customers can either call 1.888.TELXTECH or e-mail: telxtechsupport@telx.com and provide the following information so that your issue can be resolved as quickly as possible.
- Company Name
- Facility location your issue is to be resolved at
- Description of trouble
- Equipment information (ex: Relay Rack #’s, server info, etc)
- Point of contact information
Brilliant Platform now at 111 8th Ave, New York, NY
telx’s Brilliant Platforms offers the most effective interconnectivity options available to global networks by allowing carriers to digitally cross-connect with SONET or SDH conversions.
Click to learn more about telx’s Brilliant Platform and how it can benefit your company.
Click here to read press release
telx Customer Portal
Just a reminder - users of the legacy NYC Connect Order Portal will now be able to place cross connect, Power and Homerun orders through the expanded telx Customer Portal powered by Sales Force. The Portal will be available to you 24 hours-a-day, 7 days-a-week.
Your current Username & Password will provide you access for your first log-in and you will then be required to create a new password. If you would like to request access to the telx portal please email order@telx.com
Look for future enhancements to the portal as we upgrade all of our customer relationship systems.
Click to see telx's new brochure!
